Agent CS
25,100+interactions with the agent138,000+actions executed4,400+procedures closed1,400+lessons learned110+tasks assigned by people24requests handed over to peopleas of 14.10.2026
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Use case  14.10.2026 · FMCG

An FMCG corporation with over PLN 2 billion in revenue put the agent to work for 12 months

Since August the agent has run the brand's project with 8,297 co-workers: it invites, collects videos, signs contracts. The brand team writes no code; it tells the agent what to do.

A confidentiality agreement keeps the company's name private. We will show it once an NDA is signed.
01

One day with the agent

  1. Someone from the brand's marketing team, with no technical skills, writes the agent one sentence: “invite co-workers to the project”.

  2. Freeze frame. In this second the agent sends 5,957 invitations, each with a task and a deadline.

  3. An hour later 443 people say “yes”. The agent hands them the first task and collects consents.

  4. The agent prepares contracts itself. Co-workers sign 47 contracts in the app, no paper, no courier.

  5. Second round with a brand ambassador: 4,512 invitations and 2,661 videos in one week. The agent cuts reels from them.

  6. A person watches the finished reels and clicks “publish”. The decision stays with the brand.

02

Numbers

8,297co-workers served by the agent
2,297answered and took part
8,931task responses collected by the agent
3,078videos from co-workers (96 GB)
47contracts signed in the app, paperless
29,678messages sent in the project
954marketing consents for the brand
443people saying “yes” in the first hour
03

Growth in charts

Invitations and entries in the project

cumulative, W1 = project start

Videos from co-workers

week by week (W1 = project start)

What the agent collected

8,931 task responses

Who sends the messages

messages with a recorded sender
04

What the agent does on its own

The brand hired no developers. Its people write to the agent like to a teammate.

I want this agent
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Source: the agent's system data as of 21.10.2026, project weeks 1 to 9. Company revenue: registry data and Forbes Polska 2026.